Fourdees Limited is responsible for financial transactions made through this website. Online payments can be made with PayPal account, and entered on their secure website. Your payments are protected in accordance with their terms and conditions. You can find full details here: https://www.paypal.com/uk/webapps/mpp/buyer-protection. We also accept written orders accompanied by a cheque in Pounds Sterling or UK postal orders. If paying by cheque please put your name and address on the back of the cheque and allow at least 10 days for it to clear through the bank. We advise that you contact us first with regards such orders so we can reserve your order.
The minimum age for placing an order with Fourdees Limited is 18 years. Our products are detailed scale models for adult collectors and are not toys. They are not for children under 14 years old.
All prices displayed on the website are inclusive of all taxes. Delivery to addresses within the UK is charged at £4.40 for orders less than £175, and £7.25 for orders above £175. Postage to addresses within the wider EU is £10. Orders from outside the EU will be charged on a case-by-case basis, but we my not be able to post to all territories. Please contact us first if you require postage outside the EU.
All orders will be despatched within 3 working days, provided the item is in stock. If for any reason we cannot fulfil this, we will contact you and offer a full refund for your order within this time. Orders within the United Kingdom will be despatched by Royal Mail 1st Class Signed For delivery. Orders from outside the UK will be sent using an appropriate equivalent (Please contact us first if you want more details for your particular country). If you have not received your goods within 28 days of despatch, please contact your local postal delivery office in case they tried to deliver and did not get a reply. In the unlikely event that your parcel has gone missing please advise us and we will instigate a search.
Any contact between Fourdees Limited and a customer will either be customer initiated, or regarding an existing order. No information of customers will be sold to third parties.
Returns Policy. Your right to return goods is protected under the EU Distance Selling Directive. You can find full details here: http://www.hmso.gov.uk/si/si2000/20002334.htm. We offer a full ‘No Questions Asked’ return policy. If for any reason you are dissatisfied with your products you may return them for replacement, or a full refund. This offer is open for 28 days upon receipt of your order. Prior notification must be given if any goods received are faulty and they must be returned to us in the original packaging using the same method of despatch.
Privacy: Fourdees Limited do not disclose buyers’ information to third parties, and the only third party involved is PayPal. We do not hold any financial details, with all payment details being taken by PayPal.
Fourdees Limited is not responsible for content on other websites, which may be linked to from our pages.